Using power-x.in or placing an order means you accept these terms. The seller is Prime AssetSource Private Limited, Bengaluru.
Accepted when you browse or place an orderCancel before dispatch
Refund in 5–7 days, minus gateway charges.
Prices include GST
Invoice shows the breakup.
Secure payments
Cards, net banking and UPI through secure gateways.
Prices may change
Confirmed orders always keep the price you paid.
Prices
- Prices include GST. The invoice shows the breakup.
- Prices can change without notice. A confirmed order keeps its price.
- If a listing has a clear pricing error, we will tell you before dispatch and you can cancel for a full refund.
Orders and payment
- Pay in full at checkout — UPI, cards or net banking via Razorpay. No cash on delivery.
- Every order is confirmed by email with a GST invoice on dispatch.
- We may cancel an order for stock, payment or fraud reasons — you get a full refund.
Cancellation
- Cancel before dispatch by raising an order ticket on the Support page. The refund goes to your original payment method in 5–7 business days, minus payment-gateway charges (about 2%).
- Orders cannot be cancelled after dispatch.
Returns and warranty
- We do not accept returns of products that are working as described.
- Defective or damaged products are handled under the Return policy.
Shipping
India only. Free above ₹999; courier charge shown at checkout below that. See the Shipping Policy.
Coupons and offers
- One coupon per order. PXFIRSTBUY is for a customer's first order only.
- Offers can end without notice; confirmed orders keep them.
Bulk and business orders
Quoted separately, with transport charges and delivery schedule agreed in writing.
Using the site
- Don't misuse the site, scrape it, or attempt to break its security.
- Logos, images and text are POWERX property. Don't copy them without permission.
Liability
Our liability for any order is limited to the amount you paid for it. We are not liable for indirect or consequential loss.
Law and disputes
Indian law applies. Courts in Bengaluru, Karnataka have jurisdiction.
Contact
Prime AssetSource Private Limited · #58/1, Level 2 To 4, 13th Cross, Margosa Rd, Malleshwaram, Bengaluru, Karnataka - 560003 · CIN U72200KA2009PTC050135 · info@power-x.in · +91 95137 77553
Questions?
Ask us about this policy.
Raise a ticket and our team gets back to you on WhatsApp within one working day.
Replies Mon–Sat, 10:30 AM to 7:00 PM