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Contact POWERX

Pick what you need. The right desk answers, Mon–Sat, 10:30 AM to 7:00 PM.

Chat on WhatsApp
The easy guide

What do you need?

Sales

Buy or get a price

Advice, best price and stock in your city.

Technical support

Something isn't working

Setup, drivers and faults, sorted by our technical team.

Raise a ticket
Warranty desk

Warranty claim

Claims against your GST invoice, checked by our team.

Raise a ticket
Customer care

Where is my order?

Dispatch, tracking, delivery and address changes.

Institutional sales

Bulk order

Offices, schools and labs. Quantity pricing, staged delivery.

Trade desk

Become a dealer or distributor

Trade pricing for resellers and system builders.

Write to us

Send a message.

1. What is it about?

2. Buy or get a price: the details

Products *
1 product · 1 unit

3. How do we reach you?

How we'll reach you: We'll reply on WhatsApp to the number above, Mon–Sat, 10:30 AM to 7:00 PM.

Still needed: your name, WhatsApp number, a product type and quantity on every product row.

Asked often

Questions about reaching us.

What are your hours?
Our teams answer Mon-Sat, 10:30 AM to 7:00 PM. Messages sent outside those hours are picked up the next working day.
How fast will someone reply?
We get back to you on WhatsApp within one working day, usually much sooner during desk hours. Bulk quotations come by email.
Can I reach you on WhatsApp?
Yes. Tap Chat on WhatsApp at the top of this page to message the team directly.
How do I get a price for a product?
Choose "Buy or get a price" in the form above with the product and quantity, and our sales team will send you the best price.
How do I place a bulk order?
Choose "Bulk order" and share your company, GST number, quantity and requirement. We send a formal quotation with GST.
How do I check my order status?
Choose "Order status" and enter your order number. Customer care will update you on dispatch and delivery.
How do I raise a warranty claim?
Choose "Warranty claim" with the serial number and GST invoice number, or raise a ticket on the Support page. The GST invoice is mandatory.
My product has a technical problem. What should I do?
Choose "Technical problem" and describe what is happening. Our technical team will get back to you on WhatsApp with the next steps.
How do I become a dealer or distributor?
Use "Become a dealer or distributor" above to sign in and apply. You will need your GST number and business details.
Can I visit you in person?
Yes. We have branches in Bengaluru, Mumbai, Vashi, Pune and Hyderabad. See the Branches page for addresses and directions.