What we collect, why, and the choices you have. POWERX is operated by Prime AssetSource Private Limited, Bengaluru.
Current version — updates are posted on this pageWhat we collect
Order details, contact info and how you use the site.
Never sold
Shared only with providers who help fulfil your order.
Opt out anytime
Leave marketing communications whenever you like.
Deletion on request
Write to us to correct, update or delete your data.
What we collect
- Order details — name, phone, email, delivery and billing address, GSTIN if you add one.
- Payments — processed by Razorpay. We never see or store your card, UPI or bank details.
- Enquiries — what you send through forms, email, WhatsApp or the quote tools.
- Site usage — pages visited, device, city, how you arrived (Google Analytics and our own visit log).
- Ads measurement — Meta pixel, to measure our ads. You can switch this off in the cookie banner.
Why we use it
- To deliver, invoice and support your order, and to honour warranty.
- To answer your enquiry and send quotes you asked for.
- To keep the store secure and prevent fraud.
- To understand what visitors look for and improve the site.
- To send deals and restock alerts — only if you subscribed or bought from us. One click unsubscribes.
How long we keep it
- Orders and invoices — 8 years, as GST law requires.
- Enquiries and leads — up to 24 months.
- Analytics — up to 14 months.
Your rights
You can ask to see, correct or delete your data, withdraw consent, or unsubscribe. Write to the Grievance Officer — we reply within 30 days.
Grievance Officer · Prime AssetSource Private Limited · info@power-x.in · #58/1, Level 2 To 4, 13th Cross, Margosa Rd, Malleshwaram, Bengaluru, Karnataka - 560003
Security
The site runs on HTTPS. Payments go through Razorpay (PCI-DSS). Access to order data is limited to staff who need it.
Children
The store is for people 18 and over.
Changes
Updates are posted on this page with the date. Continued use means you accept them.
Questions?
Ask us about this policy.
Raise a ticket and our team gets back to you on WhatsApp within one working day.
Replies Mon–Sat, 10:30 AM to 7:00 PM