Refund & RMA policy

• Request a return within 30 days of delivery.
• Items must be unused and in original packaging, with all accessories and documentation.
• Approved refunds are processed within 5-7 business days to the original payment method.
• Shipping a return or claim to us is at the customer's cost.

1. Find the warranty period on your tax invoice — the invoice is required for every claim.
2. Call customer support or walk into the nearest branch.
3. Hand over the product with the invoice.
4. We inspect it and repair, replace or issue a credit note.

• Validity: the period on the tax invoice.
• Service: manufacturing defects and failures under normal use.

Desktop PCs | All-in-One PCs | Interactive Flat Panels | Motherboards | Memory (RAM) | Storage (SSDs) | ATX Cabinets | Monitors | Power Supplies (PSUs) | Keyboards | Mouse | Graphics Cards | CPU Coolers | Speakers | SSD Enclosures | Cables & Adapters | Networking & Wireless | Printer Toners | Screen Cleaning Kits | Laptop Screens

Not covered

• Damage from mishandling, liquid, dust, fire or voltage fluctuations.
• Burnt components, scratches, bent pins or patches.
• Tampered serial numbers or warranty stickers.
• Alteration of the product, damage in transit, or use against the manual.
• We are not liable for damage, loss or delays in transit; logistics and handling charges are the sender's.

When repair or replacement is not possible, a credit note is issued at the market rate or purchase rate, whichever is lower. Logistics charges are non-refundable.